GSM-PRO
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10.5
10.510.5
10.5 Diagnosis
DiagnosisDiagnosis
Diagnosis
For additional troubleshooting, the activities in the module can be monitored with the diagnosis
window. To open this press help->diagnosis.
See the appendix for instructions to request data from the module. Enter the instruction to the “send”
box and hit enter. The response is shown in the window.
10.5.1
10.5.110.5.1
10.5.1 USB
USBUSB
USB
If the module is connected by USB to the PC the text will appear in the window. If the interface did
not find a module on startup make sure the module is connected and press the connect button. After
establishing the connection check the USB checkbox.
Wait for activities to appear or send an instruction for any response.
10.5.2
10.5.210.5.2
10.5.2 OTA
OTAOTA
OTA
It is possible to do a remote diagnose on the module. An internet connection for the module and a
portforwarding (see chapter portforwarding) for the used PC is required.
Enter the internal IP address of the PC, the submitted port and mark the OTA option. The PC is now
waiting for the GSM-PRO.
Next send the SMS:
DEBUG<IP>:<port>
DEBUG<IP>:<port>DEBUG<IP>:<port>
DEBUG<IP>:<port>
Replace the IP with the external IP from your router and the port with the forwarded one. Within 2
minutes the module should connect to the PC, this is visible in the diagnose window.
10.5.2.1
10.5.2.110.5.2.1
10.5.2.1 Port forwarding
Port forwardingPort forwarding
Port forwarding
If your PC is located behind an router, you need to open a port on the router and forward this port to
the fixed LAN IP of the PC so that you can connect to the program correctly from the Internet. This
function is available on most routers in the market and is often known as “Port Forwarding”.
The OTA diagnosis needs a port that is suitable for TCP connections. For further information on Port
Forwarding please contact your system administrator or read your router manual.
NOTE: when the OTA diagnosis is started for the first time, Windows might prompt if the program is
allowed to listen to the internet beyond the firewall. Click “allow access”.
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